FAQs

Let's help you out!

Shipping Information

Where can I find my shipping information?

When should I expect my orders to arrive?

How much is your shipping fee?

Do you ship everyday?

What if my package gets lost?

Can you do same-day deliveries?

Do you ship internationally?

Returns & Exchanges

Am I eligible for a return or exchange?

How can I return or exchange my order?

Do you issue refunds via Paypal/Bank Transfers?

What if I get the wrong size/want to exchange sizes?

Who shoulders the shipping fees for returns?

Do I need to return all the items from my order?

Where do I send back the items?

How soon will I get my store credit/gift card?

What if you send me the wrong order/there's something wrong with my order?

What if the product is damaged?

Sizing

HOW DO I CHOOSE THE RIGHT SIZE?

I'M IN THE MIDDLE OF THE MEASUREMENTS. WHAT SHOULD I DO?

I AM UNSURE ABOUT MY SIZING. CAN I RETURN IT IF IT DOESN'T FIT?

Payments

What are your modes of payment?

If I pay today, when will I receive my order?

Will my credit card details be safe?